1. Introduction and Acceptance of Terms
The use of this website and the purchase of any goods from LILY MEADOW("we," "us," or "our") are subject to the following Terms and Conditions ("T&Cs").
By accessing and using this website, you acknowledge that you have read, understood, and agree to be bound by these T&Cs in full.
These Terms are governed by the laws of England and Wales.
2. Contract of Sale
Formation of Contract:
Your order constitutes an offer to purchase a product from us. All orders are subject to acceptance by us. A contract of sale is legally formed only when we dispatch the goods and send you an email confirmation (the "Dispatch Confirmation").
Pricing and Payment:
All prices displayed are in Great British Pounds (£) and are inclusive of VAT (Value Added Tax) at the current UK rate, where applicable.
We accept payment via major credit cards and approved third-party providers as listed on our payment page.
Order Refusal:
We reserve the right to refuse or cancel any order if the product is unavailable, payment cannot be processed, or there is an error in pricing or description.
3. Security and Privacy
We are committed to ensuring the security and privacy of your data, in compliance with the UK General Data Protection Regulation (UK GDPR).
We use appropriate technical and organisational measures to ensure the confidentiality and protection of your information.
By using our website, you agree to our separate Privacy Policy, which outlines how we collect, use, and store your personal data.
4. Consumer Rights and Product Quality
We are under a legal duty to supply goods that conform with the contract. Under the Consumer Rights Act 2015, goods must be:
• Of satisfactory quality
• Fit for any particular purpose made known to us
• As described
If your product fails to meet these standards, you have specific legal rights to a refund, repair, or replacement, as applicable.
5. Delivery and Title
Delivery Estimates:
Any dates quoted for delivery are estimates only. Time for delivery shall not be of the essence, and we shall not be liable for any delay in delivery, however caused.
Risk of Loss:
The product will be at your risk from the time of delivery to the address provided.
International Sales (UK):
As we operate on a DDP (Delivered Duty Paid) basis, the final price includes all applicable UK customs duties and taxes. You will not be liable for additional charges upon receipt.
6. Your Obligations (User Responsibility)
You are responsible for ensuring that all information provided on our website — including your email address, billing details, and delivery address — is accurate, complete, and up to date.
We shall not be held liable for damages or losses caused by incorrect, incomplete, or outdated information provided by you.
7. Intellectual Property
All content on this website — including but not limited to images, logos, text, designs, and product photography — is the sole property of LILY MEADOW and is protected by copyright and intellectual property laws.
Reproduction, modification, distribution, or unauthorised use of any content is strictly prohibited without our prior written consent.
8. Limitation of Liability
We strive to ensure that the information on our website is accurate and up to date. However, we make no warranties regarding its completeness, reliability, or suitability.
To the maximum extent permitted by UK law, we exclude liability for any direct, indirect, or consequential damages arising from the use of, or reliance on, our website or products, except in cases of death or personal injury caused by our negligence.
9. Links to Third-Party Websites
Our website may contain links to third-party websites. We have no control over the content, security, or policies of these external sites and assume no responsibility for any damages or losses arising from their use.
10. Amendments to These Terms
We reserve the right to modify or update these Terms and Conditions at any time without prior notice.
It is your responsibility to review this page periodically to ensure you are aware of the current version.
11. Contact Information
For questions or concerns regarding these Terms and Conditions, please contact us at:
📧 contact@lilymeadow.com